FAQs
Where are the Products Made?
Our products are made from our in-house workshop based in the beautiful rural countryside of Derbyshire in the UK.
When will I receive my order?
When your order is received the processing time is usually 1-5 days (In most cases sooner) to make and prepare for dispatch.
Please check individual products in our shop for processing times.
Bespoke and custom orders will generally have a longer processing time.
For most items we use Royal Mail and larger items go with Parcel Force and a tracking number will be provided with every order.
International Order
To place an international order then please purchase from our Etsy shop, click on the following link, www.reesmetaldesigns.etsy.com
If it does not give you the option to deliver to your country then please message us at info@reesmetaldesigns.co.uk for more information.
Is it possible to expedite my order?
If you need your order processed and shipped sooner than our regular processing and shipping schedule, we will do our best to accommodate your request, please send us a email to info@reesmetaldesigns.co.uk or call 01889 441392.
Do you Take on Custom Work?
Yes! We welcome custom orders. Please email us at info@reesmetaldesigns.co.uk with your ideas. We are located just outside of Ashbourne near to Uttoxeter and Burton upon Trent, however we work for clients all over the UK. Take a look at some of our custom work from sign making, steel fabrication, welding, powder coating etc. To see some of our custom projects click here
I Have a Question?
If there is anything at all you'd like to ask be it a custom order, order updates, product information or any other general enquiries please don't hesitate to get in touch. We always try to reply as soon as possible and help you where we can. Message us at info@reesmetaldesigns.co.uk or phone 01889 441392.
I Can't Find my Dog Breed ?