FAQs

Where are the Products Made?

Our products are made from our in-house workshop based in the beautiful rural countryside of Derbyshire in the UK.

When will I receive my order?

When your order is received the processing time is usually 1-5 days (In most cases sooner) to make and prepare for dispatch. 

Please check individual products in our shop for processing times. 

Bespoke and custom orders will generally have a longer processing time. 

For most items we use Royal Mail and larger items go with  Parcel Force and a tracking number will be provided with every order. 

International Order

To place an international order then please purchase from our Etsy shop, click on the following link, www.reesmetaldesigns.etsy.com

If it does not give you the option to deliver to your country then please message us at info@reesmetaldesigns.co.uk for more information. 

Is it possible to expedite my order?
If you need your order processed and shipped sooner than our regular processing and shipping schedule, we will do our best to accommodate your request, please  send us a email to info@reesmetaldesigns.co.uk or call 01889 441392.

Do you Take on Custom Work?

Yes! We welcome custom orders.  Please email us at info@reesmetaldesigns.co.uk with your ideas. We are located just outside of Ashbourne near to Uttoxeter and Burton upon Trent, however we work for clients all over the UK. Take a look at some of our custom work from sign making, steel fabrication, welding, powder coating etc. To see some of our custom projects click here

I Have a Question?

If there is anything at all you'd like to ask be it a custom order, order updates, product information or any other general enquiries please don't hesitate to get in touch. We always try to reply as soon as possible and help you where we can. Message us at info@reesmetaldesigns.co.uk or phone 01889 441392.

What is Cor-Ten Steel ?

It is weather resistant steel that protects itself. With anticorrosive properties that slow down corrosion, the range includes grades that are in many applications better than those of other steels. The protective layer develops within 6 months under normal atmospheric conditions provided that the steel surface regularly becomes wet and dry. At first, the protective layer is reddish brown, but gains a darker hue with time. In an industrial atmosphere where sulphur in the air is high the patina is formed quicker and becomes darker in colour than in a rural atmosphere. To read more Click Here

Why a metal house sign? 

Our premium metal house signs and door number plaques have been designed to last a life time, using strong and robust steel compared to plastics and powder coated protecting from the Great British weather and making them maintenance free. 

Our most popular font styles for home & business signs.

Click here to view our most popular font choices. If you have a font that you would like and is not shown please contact us.

Do you produce a mockup of my proposed sign?

Yes, we always email a drawing after the order has been placed. We will mockup a drawing of your proposed sign, for any amendments to be made, for example font choice, spellings and placement of the text before any cutting takes place.

Dimensions and Materials?

We mainly use 1.5mm, 2mm or 3mm high quality mild steel and 2mm or 3mm Genuine Corten steel to create our signs. The dimensions and materials of each product is outlined in the description box.

How do I care for my Rusty Metal Garden Art?

Rees Metal Designs garden decor does not require maintenance or need protection from our Great British weather. Simply enjoy year after year!

However we do recommend that any wall hanging pieces are offset from the wall by a few millimetres to reduce any staining. We can not guarantee that the rusty metal will not create any marks or stains. 

We have a laser cutter, but what is the difference between CNC plasma cutting and CNC laser cutting?

Plasma cutting is a process that cuts through electrically conductive materials by means of a jet of hot plasma.

A metal laser cutter uses a focused laser beam to precisely cut and shape various metals by melting, burning, or vaporizing the material, providing high accuracy and clean edges.

We upgraded our machine to a laser cutter last year, this allows us to cut smaller and intricate designs more accurately. 

How Do I Fit My Floating Sign ?

CLICK HERE for invisible stud fixings

What is Powder Coating?

Powder Coating is a dry finishing process created by an electric charge that causes a dry powder to fuse to the surface of the metal. This is then baked in a curing oven to achieve a smooth coating. It is usually used to create a hard finish that is tougher than conventional paint. 

Our powder coated products will not require any maintenance apart from an occasional clean with a damp cloth or need protection from our Great British weather. 

Powder Coat Colour Choices

What colour can I have my sign or product powder coated in?  Please see the colour charts with each product under the images. If there is another colour you would like and it is a Ral colour,  We can order these in at a additional cost. 

Please click here to see the Ral Colours

How and Where can I leave a Review

To leave a review of our products: Please go to the product page of the product you ordered, On the right hand side of the page you will see description, processing time and reviews. Click on the review arrow and it will open a small form for you to complete. Name the review and rating and the finally a submit button to finish. We appreciate your time in doing this as it helps other customers and to help our business grow. See image below.